At AssignmentAuthority.com, our goal is to make our clients happy with the orders they place on our website. Besides, we recognize the circumstances in which you need a refund for our services. Consequently, our team developed the following refund policy implementation reasoning:
What is the refund period?
The refund period describes the number of days within which a customer can claim a refund for a service provided. The refund period of AssignmentAuthority.com commences from the customer’s order deadline and ends on the last day of the set refund period.
Assignmentauthority.com offers a refund period of 3 business days for the customers to give a refund request in case they are not satisfied with the order’s outcome.
If the customer is not satisfied with any of the services provided, they will be able to submit a request for a refund within the terms of the refund period. However, once the return period runs out, Assignment Authority’s refund requests by clients shall not be processed, and payments, once made, shall remain non-refundable.
When am I eligible for a full refund?
- If your order has not yet been assigned to a particular writer, you can cancel and get a full refund at any time before the order is assigned within 15 minutes after it was created.
- We will reimburse the second payment in case of an accidental duplicate of the same order as soon as you have confirmed it. For instance, if you remit two identical orders by mistake, then reach out to us as soon as possible so that we can correct the issue
- In case your order is not given after the mentioned deadline and is no longer required, a full refund that does not include the download of the late paper can be requested. Nevertheless, you would lose the paper if such an event were to take place because it becomes our property. We have the right to use it all along and may publish it as a sample of our work online.
- Up to 70% of the amount of your paper might be refunded if there are lots of mistakes made by the Writer, based on the number of mistakes you stated in your instructions before you let the writer start working on the task.
- If the plagiarism rate is higher than 30%, as the plagiarism report generated by Turnitin or any other plagiarism check system shows, then you can be refunded as long as the balance of the Writer's account is available.
Refunds will not be granted if:
- If you choose to take the order and confirm it by performing payment to the Writer.
- If the Product was successfully delivered timely, we shall not be held responsible for the Customer's failure to download the Product.
- If the result of your test is low (suboptimal), we regard it as a subjective point of view.
- In case it reveals or shows our writer's paper to your professor or using our service in general, our Privacy Policy will take place accordingly.
- If you raise the issue of plagiarism but do not offer proof for it by submitting a Turnitin report.
- Only stating that you are not satisfied with your paper without giving a detailed explanation of the reason for your dissatisfaction won’t be a basis for a refund.
- If your order is late because you do not provide the requested information and materials on time or we are unable to contact you via the contact details you provided, there is no refund based on delay. It is vital that your phone number along with your email address are as accurate and up to date as possible to enable communication in the case of any issues.
- Your claim for a refund is presented after the specified refund period has expired.
- The quality of the paper is not satisfactory due to our reasons, which are beyond our control, for example, changes in your requirement after the order has been placed or failure to give us clear instructions.
How do I complain about a Refund?
At Assignment Authority, we ensure that there are open lines of continuous communication available between the writer, our office, and you in a number of ways, which may include any of the following: email, call, message, and live chat. We provide a customer care line that is manned 24/7 and can be reached through our listed channels in the event of any complaints related to our products or services refunded or when other issues come up. Whereas handling a request for a refund is a part of our service, one must remember that such deliberations are subject to the current Refund Period, which expires by the given deadline, through one of the given options. In the context of this conduct the company will not comply with the specifications in the claim.
Refund Processing
The starting refund processing time is three business days after the verification of the refund request submission to AssignmentAuthority.com. Nevertheless, it should be noted here that we are not liable for any of the Bank Transfer charges, nor hurdles or delays really caused by failure or problem with the banking services.
Interest is a ratio of the time value of money, which originates from the fact that money has different values at different times. Today's money is generally perceived as more valuable than any future money. Interest rates reflect the principal of time value of money which is the reason why they are based on this. The loss of purchasing power during the period of the transaction is a type of payment to him and is reflected in the interest rate that is charged on any saving or borrowing.
Six months from the date of the original transaction is the date for the backdated refund. You are entitled to a refund once the deadline has not been met. In the vast majority, if not all, situations, the refund money is sent to a payment mode that processed the original transaction.
Moreover, if it is not from the same company, this money will not be transferred to another type of payment since, most probably the payment processor makes one or the other restriction.
Changes to Refund Policy
We shall make any amendments or updates to the policies that we have on our website, and we will notify you through email or our website in case of any major changes. The latest edition of the policy is accessible on the website.
We will do our best to alert you of any changes ahead of time, but in some cases, immediate updates might be essential. We may change something without notice in such a crisis.
Email: support@assignmentauthority.com
Phone: +1 (415) 802-2804